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FAQs

All You Need to Know And More

About Guatemalan Fine Handcrafts

What is your return policy?

We do not except returns or offer exchanges. Unless the product was damaged before we shipped it, Since each product is handmade and one of a kind :)

Shipping Policy

Orders placed after Friday at 3pm will be shipped on Monday. Orders can take up to four days to ship. We do not ship or open on the weekends so any inquieres will be reviewed on Monday. 
We are not responsible for any lost or stolen packages. If you provided us with the wrong shipping address we are not liable to give you a refund or replacement of the product that you purchased since every product in one of a kind.

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